RBS and NatWest hit by ‘technical’ problems

UK bank RBS continues to do itself no favours after millions of shoppers who bank with NatWest and RBS were unable to use their credit cards or access their accounts after ‘technical glitches’ struck on one of the busiest shopping days of the year.

People all over the country were unable to pay at shops after credit and debit cards were declined. The problems occurred on “Cyber Monday”, when online shoppers were expected to spend £500m, more than four times the normal daily average.

RBS, which owns NatWest, announced that it had been hit by “technical issues” and apologised to customers.

Bailouts, excessive bonuses, accusations of deliberately putting small businesses out of action and various other complaints and allegations are doing very little for public confidence in financial institutions.

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